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Legal

Terms of Service

Last updated: 1 January 2026 — template copy, review with legal counsel before launch.

These Terms of Service ("Terms") govern your access to and use of SupplyOrca. By creating an account or using the service, you agree to these Terms.

Your account

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must provide accurate information and promptly update it as needed.

Acceptable use

You agree not to misuse the service, attempt to disrupt it, access it by unauthorised means, or use it to violate any applicable law. You retain ownership of the business data you upload.

Recommendations disclaimer

SupplyOrca provides forecasts and replenishment recommendations to support your decisions. These are estimates based on the data available and do not guarantee outcomes. You remain responsible for your purchasing decisions.

Subscriptions & billing

Paid plans are billed in advance on a recurring basis. You may upgrade, downgrade, or cancel at any time; changes take effect on your next billing cycle. Fees are non-refundable except where required by law.

Limitation of liability

To the maximum extent permitted by law, SupplyOrca is provided "as is" without warranties of any kind, and our liability is limited to the amount you paid us in the preceding twelve months.

Changes to these terms

We may update these Terms from time to time. We'll notify you of material changes, and continued use of the service constitutes acceptance of the revised Terms.

Contact

Questions about these Terms? Email legal@supplyorca.com.